Skip the doctor’s visit or waiting for a test kit to be mailed to you. By filling out the GetaKit online assessment, Ottawa residents can pick up a swab kit in person from the MAX office on the same day.

1. Create a GetaKit account and complete the assessment.
2. If you’re testing your throat (pharyngeal) or butt (rectal) for either chlamydia or gonorrhea, the system will prompt you to get swabs. 
3. Select “I want to pick up swabs (from MAX Ottawa at 400 Cooper St)”.
4. Come to our office at 400 Cooper St when we’re open and a MAX team member will get you your swabs. 
5. You do not need to provide a confirmation code or any personal information to get the swabs, but you will be asked if you have completed the GetaKit assessment. You can’t have the swabs processed if you don’t get a requisition from GetaKit.
6. If you have questions about STI testing or swabs, you can ask our team.
7. Swab your throat and/or butt, following the instructions provided to you or by watching the how-to videos. Be sure to label each tube correctly. 
8. Drop your swabs off with the requisition at the lab of your choice.
9. Wait for a text message letting you know when your results are ready.

Your swabs will only be processed if:

• You have a valid requisition from GetaKit.
• You have swabbed yourself properly.
• Your name and birth date are correct on your labels.
• The labels have been put on the sample tubes correctly.
• You drop the swabs off at a lab.

To learn more about the service or get assistance registering for testing, please contact navigation@maxottawa.ca or call us at 613-701-6555.