MAX is here to help foster supportive relationships - sometimes you just want to talk to someone who understands and get off your chest how you’re feeling and what you’re going through. We want to use our common identities, our compassion, and our empathy to support you if you’re feeling unwell or distressed.

MAX is here to help foster supportive relationships - sometimes you just want to talk to someone who understands and get off your chest how you’re feeling and what you’re going through. We want to use our common identities, our compassion, and our empathy to support you if you’re feeling unwell or distressed.

There are multiple ways you can access the program:

• Live Phone Support: We are available between 6 p.m. - 9 p.m. on weekdays and 1 p.m. - 4 p.m. on weekends, you can call us at 613-702-8429; if someone isn’t available at the moment (it’s outside of hours, they’re on another call) you’ll hear back from us within 24 hours.
• Live Chat: if you’re not able to talk (e.g. don’t have a private space), you can access our Live Chat between 6 p.m. - 9 p.m. on weekdays and 1 p.m. - 4 p.m. on weekends.
• Email: You can email peersupport@maxottawa.ca, and someone will get back to you within 24 hours.

Our Peer Volunteers are just that, volunteers - this program is not psychotherapy. If think you might want to talk to a queer mental health professional, you might be interested in our Mental Health Navigation service.

If you have any questions or aren’t sure about the service, our Mental Health Programs Coordinator can talk to you about your concerns. Email m.pecore@maxottawa.ca or call 613-701-6555 ext. 101